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Testimonials and Reviews

High Street Resident

It is with sad news that I have to tell you that my wife and I will be leaving Ann Arbor this summer to move back to the Philadelphia area. We have absolutely loved our last four years renting through you guys, and we couldn't have asked for a better management company. We found you by chance back in 2011 and never once considered moving anywhere else within Ann Arbor. Thank you so much for your exceptional service from front desk to maintenance. Keep up the great work!

Lanice A.
AAA Resident, Yelp reviewer

I have consistently experienced the best residential support services of my life with AAA Property Management. The staff are friendly and helpful… Anytime I have submitted a maintenance request I have received a prompt response. Whether it was changing light bulbs, replacing/removing furniture, or servicing the plumbing and electricity, maintence quickly and thoroughly ensured that I have an optimal living environment. I intend to continue renting from AAA for the remainder of my years in Ann Arbor, and I strongly recommend their properties to all of the incoming graduate students looking for housing. In some ways, your property management company can make or break your living experience and with AAA, it’s all in the service. I couldn’t be happier!

Stephanie R.
AAA Resident

Thank you so much!! I have loved living in Carriage House Apartments and I’m going to miss living with AAA so much! You guys run a great service and I had a wonderful year. Your timely and friendly response to all concerns was a pleasure to have and I honestly couldn't have had a better living experience. Thank you again!”

Rob M.
University of Michigan student

I would like to thank you for your kindness and professionalism. My roommate and I were very impressed with how you handle your business… Being a college student can render poor service from businesses, restaurants, etc., but you have treated us with the same professionalism and care as any other client.

Jordan B.
CMB Resident

We have found that you are the best landlords in Ann Arbor and we love living with you guys. You are very helpful, all of our maintenance issues are immediately addressed, your accommodations to us have been great.

Google Places reviewer

I was very surprised to find such close apartments to the University in Ann Arbor and they have great rooms at a great price. Thanks for helping me in such a short amount of time. Pros: Fast, friendly, great rooms and location. Cons: Wish I would have looked here sooner : )

Andrei C.
Graphic Designer

Working with AAA was a real treat! Very friendly and creative people. I would like to take this opportunity and wish you all the success in the future. Keep up the good work. Ann Arbor needs you!

Manu M.
Auto Transport Michigan

AAA is one of the best company we did business with in Michigan. They are very professional and friendly. We look forward to do business with them in the future. Great company! I recommend to everyone leaving in Ann Arbor! ”

Jeff M.
Roofing Companies Michigan

It is with pleasure and confidence that I recommend AAA to any homeowner/property investor in Ann Arbor area who may looking for a property management company to supervise their rental needs.
AAA is doing such a nice job in maintaining their proprieties. Everything about this place is great! ”

Gregory M.
Broadview Resident

I am the tenant living in Broadview Apartments in Ann Arbor who offered my apartment for showing. I just wanted to say thank you for the upgrades, they are incredible! I didn't realize they would be this amazing. I'll be sure to take care of any of the new equipment as if it were my own.

Also, I just wanted to let you know that the your employee, the man installing the upgrades (I believe his name is Josh, I met him only once), is doing a great job and is really kind. Unfortunately I am out of the apartment for most of the day, from early morning to late evening, so I do not run into him much but please let him know that I really appreciate his efforts. He's doing a fantastic job and really cares about making my apartment nice! Thank you and take care!

A. Benjamin
High Street Resident

AAA has been extremely thoughtful and attentive to our needs. The maintenace team is fabulous, handling any problem very promptly and kindly. They are real wizards. And the staff is very human, nice, understanding and compassionate. We love the Ann Arbor townhome, as well (Miller/Maple). They are really spacious on the inside and have nice backyards. AAA really maintains everything inside and out to keep it looking pretty. Whenever we've had any issues they've been more than willing to discuss them and to find a good solution, which is rare in landlords. They are also GREAT about allowing pets. I would highly recommend renting from AAA and I can assure you, I am a real resident here. While we understand that real estate is a business, they don't make it feel that way...maybe because it's family run.

Stephanie cohen

All of CMB has been so amazing. Recently, they upgraded the vanity in my bathroom and Woody and Jen were extremely accommodating with my hectic schedule. Woody was friendly, did a great job, and even made sure my scaredy-cat Cliff was comfortable. Could not recommend them more highly!

K. Wilcox
Everything we are looking for!

"I completely fell in love with the 1 bedroom apartment set-up I was shown during my tour of 350 Thompson on January 7th! The floor to ceiling windows were lovely and the location is perfect. This apartment is everything my roommate and I are looking for."


Justin is a constant professional and a 1st class worker. He listens to your needs and handles. them immediately. Definatley knows what he's doing and does a great job. We appreciate all the great updates and repairs he has handled fot our apartment.

Anna P
Broadview Resident/UofM student

5/5 stars--I've been a renter with AAA since 2015 and will be until I have to leave the Ann Arbor area. Excellent service, always prioritize tenants and are truly understanding and professional. The staff at AAA are always reachable and willing to go above and beyond to ensure you have a safe, clean, comfortable place to live. I have never paid for parking as a UofM employee and grad student due to the convenient public transport stops and how easily accessible Ann Arbor and central campus are via bike. I feel so lucky to live here! I've always felt safe and enjoyed the quiet neighborhood-like feel this community offers. Would (and have) recommended AAA and Broadview in particular to many friends moving to the area.

Rinny S
Rinny Singh

Eric was great and really kind; he came back multiple times when needed and fixed our towel rack in a timely manner.

I’d like to give a shoutout to Chuck, the shuttle bus driver! He is prompt, personable, reliable, and always goes above and beyond to make sure we get to our desired destination. Also, for Halloween he decorated the bus and even had candy for us to celebrate. CMB is lucky to have Chuck!

Submit your Testimonial.

Ann Arbor Apartments has proudly served Ann Arbor since 1992, providing our residents with the highest level of service by our company’s dedicated professional leasing and maintenance staff.  We have compiled just a few of the many positive testimonials and reviews that we continually receive so that you can hear and see first hand what our current and previous residents have to say about their experiences living in our premier residences on and off campus.

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